Accessibility statement

What is accessibility?

The Act on the Provision of Digital Services obliges the public sector to comply with the requirements of the European Union’s Accessibility Directive.
WCAG (Web Content Accessibility Guidelines) is an international guideline on web content accessibility.
The law requires websites and applications to meet the WCAG 2.1 Level A and AA criteria.

The digital services available are easy to use for all users.
When accessibility is taken into account, as many people as possible can use digital services independently.

The state of digital accessibility

Meets accessibility requirements.

We are constantly working to maintain accessibility and we are committed to improving the accessibility of digital services

 

Did you notice an accessibility gap in our digital service?
Let us know and we’ll do our best to remedy it

You can give feedback by email: info@naturpolis.fi

We provide support for users for whom digital services are not accessible

If you do not have the opportunity to give feedback on accessibility by e-mail, you can do so by calling 040 860 8844 or by visiting our service point at Nuottatie 6 A, 93600 Kuusamo.

Supervisory Authority

If you notice any accessibility problems on the site, please first give feedback to us, the site administrator.
It may take up to 14 days to respond.
If you are not satisfied with the response you receive, or if you do not receive a response at all within two weeks, you can report the problem to the Regional Administrative Board of Southern Finland (opens in a new window).
The Southern Finland Regional State Administrative Agencies’ page explains exactly how to make a complaint and how the matter will be handled.

Contact details of the supervisory authority

Southern Finland Regional State Administrative Agency Accessibility Control Unit www.saavutettavuusvaatimukset.fi saavututettavuus(at)avi.fi phone number switchboard 0295 016 000